...For All Your Questions and How To's
Go Bank User Guide
Each time you log in to our web site, it evaluates whether or not you are using the same computer and browser you originally registered with us. Our site looks for our cookies (electronic markers). If it doesn't find them, we ask you to identify yourself by providing a security code that you will receive by email or text. After your computer is registered, you will not need to provide a code for that specific computer again.
On rare occasions, users may not be able to log in without registering their computer each time. This may mean that their computer's browser is clearing our cookies, leaving our website unable to recognize the computer.
If you are experiencing this, change the settings on your computer. Select your browser below for instructions on how to change your settings:
User ID & Password
Create a Strong Password
Avoid a Predictable User ID
Avoid Using Your Name or Predictable Information
Do Not Share Your Login Information with Anyone
Your Password Must be at least 8 Characters
Your Password Must Contain a Combination of Uppercase Letters, Lowercase Letters, a Number and at Least one special Character(!@#$)